This privacy notice discloses the privacy practices for www.crackerjackplumbingpros.com. This privacy notice applies solely to information collected by this website and through third-party financing platforms we partner with, such as Wisetack and GoodLeap. It will notify you of the following:
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What personally identifiable information is collected from you through the website and third-party platforms, how it is used, and with whom it may be shared.
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What choices are available to you regarding the use of your data.
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The security procedures in place to protect against the misuse of your information.
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How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily provide via email, direct contact, or through our third-party financing partners, such as Wisetack and GoodLeap, for purposes like financing plumbing repairs or installations. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us, such as scheduling plumbing services or processing financing applications. When you apply for financing through Wisetack or GoodLeap, we may share your information with these third-party platforms to facilitate your request. These partners may collect additional personally identifiable information (e.g., name, address, financial details) as part of their application process, subject to their own privacy policies, which we encourage you to review.
We will not share your information with any other third parties outside of our organization, except as necessary to fulfill your request (e.g., to process financing or schedule a service). Unless you ask us not to, we may contact you via email in the future to inform you about specials, new services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following by contacting us via the email address or phone number provided on our website:
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See what data we have about you, if any.
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Change/correct any data we have about you.
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Have us delete any data we have about you.
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Express any concern you have about our use of your data.
For data collected by Wisetack or GoodLeap, you will need to contact those providers directly to access, correct, or delete your information, as per their respective privacy policies.
Security
We take precautions to protect your information. When you submit sensitive information via our website, it is protected both online and offline. Wherever we collect sensitive information (such as payment details for scheduling services), that information is encrypted and transmitted to us securely. You can verify this by looking for a closed lock icon at the bottom of your web browser or “https” at the beginning of the web page address.
For financing applications processed through Wisetack or GoodLeap, your information is transmitted securely to their platforms, which use their own encryption and security measures. We encourage you to review their privacy policies for details on their security practices.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers where we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone or email.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors. For instance, cookies allow us to save time by not requiring you to log in with a password more than once. Cookies also enable us to track and target user interests to enhance the experience on our site. Usage of a cookie is not linked to any personally identifiable information on our site.
Some of our business partners, including Wisetack and GoodLeap, may use cookies on their platforms. We have no access to or control over these cookies. Please review the privacy policies of these third parties for more information.
Links
This website contains links to other sites, including those of our financing partners, Wisetack and GoodLeap. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Texting and SMS Communications
- Verbal opt-in: Cracker Jack Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.
- Website/Online opt-in: By submitting this form and signing up for texts, you consent to receive text messages from Cracker Jack Plumbing at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.