Man, plumbers are expensive, but I needed help. I was told there’s a charge for the service call/diagnostic, but that would go toward any service. So fine, I asked them to come out and see if they could determine the issue. The guy was there between the stated window and nice. He basically told me that he accidentally fixed the issue. He also tried to use his knife to open the cabinet at one point instead of just asking me how to open it {eye roll}. Anyway, I was glad it was fixed. But the charge was more than the service call/diagnostic. That’s fine, it still seemed reasonable for a plumber visit, although the charge wasn’t explained to me, esp since he sort of accidentally fixed it. But still glad to have it fixed, so I pay it. But the next day, I get an invoice from the company for even more money, still with no explanation of the charges. Not only that, they’re pressing me to pay it very urgently! I’m thinking, did the guy not give them my payment to him? I just felt like they acted as though I was some deadbeat, which was annoying. Oh, and I liked that the plumber told me the company would donate to Make-A-Wish Foundation. But then he said… only if you leave a review. I don’t like conditional, manipulative ploys to leave a review. I should want to based on the experience. But whatever, I’m relieved it’s taken care of and hopefully they’ll donate to MaW.

Thank you for the professional and timely repairs on my showers.

Jose’s been a great help. Very knowledgeable and detailed oriented. Highly recommend!!

We’ve trusted Sevan and his team with our property for several years already. He and his team are the one’s I can reach out to when I’m in need of immediate assistance, and they repeatedly show up the same day or first thing in the morning when needed, consistently. Fast response time has been crucial for our business and I applaud this, knowing it’s hard to come by in any service industry. You can trust them with any immediate questions or when things go unexpectedly wrong and you need help asap, I’ve never been told from them “we don’t know how to do that”.

Richarde was very friendly with no pressure, but little expensive

HVS is a great group of people to work with from the receptionist to the individual technicians, it hasn't been a pleasure to work with them, they're patient understanding, reliable and hard-working.

Above and beyond what I expected.

Kevin was great. We now have a new plumber. Helpful professional, and did the work quickly and cleanly. I would recommend Kevin and this Company highly!

JARED THE TECHNITION ARRIVED AT MY RESIDENCE . HE WAS PROFFESSIONAL AND COURTEOUS. AND RESPECTFULL.. HE PLACED A FURNITURE PAD INSIDE THE CABINET TO PROTECT IT FROM ANY DAMAGE AND ALSO LAID A CARPET MAT IN FRONT OF THE CABINET. AT ONE POINT HE WAS HAVING APROBLEM WITH THE POWER SNAKE AND HAD TO TAKE IT OUTSIDE TO CORRECT THE PROBLEM. HE LAID DOWN SOME PLASTIC TO PROTECT MY FLOORS BOTH WOOD AND CARPET. HE WAS VERY RESPECTFULL OF MY HOME. HE RETURNED TO CONTINUE WORKING ON THE SINK. IT GOT TO THE POINT WHEN HE ASKED ME IF HE COULD BACK TOMORROW. ITWAS GETING LATE. I SAID NO PROBLEM.HE SHOWED UP THE NEXT MOURNING WITH A DIFERRENT POWER SNAKE. SO WHEN HE WAS CONFIDENT THAT THE DRAIN HAD BEEN CLEARED HE CLEANED UP EVERYTHING AND COLLECTED HI TOOLSAND BROUGHT THEM OUT TO HIS WORK VAN. HE RETURNED MOMENTS LATER AND PRESENTED ME WITH THE BILL. NEEDLESSLY I WAS PLEASENTLY SURPRISED. I THOUGHT IT WS AGREAT PRICE. THANK YOU JARED AND CRACKERJACK PLUMBING

Great service, timely and friendly.

Wow, they were great. I called they got me scheduled on Sunday right away. Sevan came out, he was so respectful and professional. He got the job done and was clean. I very happy with their services, will definitely use them and refer them to everyone.

Honest, reliable and great customer service. Definitely my go to plumbing company.

Frankly - I think I got the better end of the deal as this 30 min project probably took 3 hours. I appreciated the dedication and commitment to get it right. Thank you guys - I will be back with the next project...

Crackerjack/HVS Plumbing is outstanding. Rosie in the office is very responsive and helpful and their plumbers are excellent. I highly recommend them!

Leaving this review for the awesome customer service. I spoke with Rosie - she was so friendly, made scheduling super easy and explained everything clearly, which I really appreciated. It’s not often you get someone that genuinely cares/isn't rushing you and follows up to make sure everything went smoothly. Huge thanks to Rosie for making the whole process stress-free!

This company is solid. Rosie answered my call and scheduled my appointment in a timely manner and was able to have my issue fixed in no time. Overall I am content with their work

Richard was absolutely amazing. He was able to come within the hour and it was quick job. 10/10!

This is by far the most professional and friendly plumbing company I have ever hired! David and Sevan presented me with great options for replacing my drain pipes and offered an unbeatable maintenance service. They were on time, professional, thorough, and friendly. I recommend them to anyone looking to hire a plumber in the Valley!

Great company I highly recommend

Prompt! Professional, Knowledgeable and Experienced! Would recommend to anyone in need of a plumbing professional.

The plumbers were amazing and above and beyond and they truly appreciate their service I would highly recommend them

Thank you Rosie for you amazing customer service. And for sending someone to help me with my stoppage right away

good work, good prices, and good communication !!

Sevan was amazing to work with. He went the “extra mile” to look out for and take care of us. Totally trustworthy. So grateful.

I just had the most amazing experience, I just called this place to get a quote and Ms. Rosie was exceptional. She was so knowledgeable and was able to answer all my questions and concerns. I will definitely be recommending them to family and friends. Thank you again Ms. Rosie for all you great help.

Brandon and his team were top notch in their replacement of my Aunts water heater. As the owner of an HVAC company here in Virginia having someone I can trust 3000 miles away to take care of my family give me peace of mind.

Best plumbers in town!! Fast, Reliable, and very detail oriented. Thank you Sevan!